The road trip continues.
We made it to ORD – otherwise known as Chicago. The challenge was finding out if Karen had a seat,
We stopped at the first American Airlines desk to see if Karen was going to be taking my seat and I would be fending for myself getting to Jan and Ben’s wedding.
Rule 1 – Always be nice to ticket agents. If you’re nice they will try to help and at least not work against you. If you play the nasty game you will lose. I promise.
Our agent was Pam. She was awesome. First she told us what a nightmare this place was this morning because of the issues in the NE and Dallas with weather. She’s been with the company for 32 years – she has street cred.
So she started working the computer. First Karen had no seat, then they put her in coach. Now understand I traveled for years for NBC and had a ton of miles and I used a ton of it to get us in first class. Hey, it’s our son’s wedding and we deserve it.
I was in first, but for some reason Karen now only had a coach seat. Pam did her magic at the keyboard and got us a ticket.
Miracles can happen.
BTW – Rule Number 2 – get every agent’s name. The AA agent in Atl –Janette could have been a little more helpful. She had a little bit of an attitude. I was nice, honest.
So we grabbed some lunch with plans to kill 3 plus hours at Ord. O’Hare, the home of some fine fast food cuisine and Dunkin Doughnuts.
We did try to grab an earlier flight but they were oversold by 5 folks or so and 20 people on the standby list in front of us.
I’m not complaining. As I sit here writing this we’re now on our flight.
We have our first class seats. Nice seats, Karen is happy so I’m happy.
Now, maybe we can relax for a few hours after the past 24 hours of stress.
When we land it starts all over again. We have a production schedule to make sure we get everything done for tomorrow’s rehearsal dinner and then the Saturday nuptials.
I don’t remember our wedding 32.5 years ago anything like this.
Update – after 14 hours we’re here.
But the question is where our bags are? AA can’t find them
Gee, I want to thank Janette the gate agent at gate T11 who promised, promised that our bags would be there. Interesting – this is the same person who assured us that Karen had a seat only to find she wasn’t even on the list when we got to Chicago to connect.
So at the Lax bag office I asked AA where our bags are. They don’t know. The agent admitted that AA is one of the few airlines that don’t track bags.
How can they NOT track bags – especially with homeland security concerns?